Meet the intelligence tool for gaining visibility over operations, optimising sales, engagement and profits, and forecasting future numbers.
Diving deep into this SAAS product essence, features, and users helped us summarise and reinvent the platform to provide a customised experience to each user persona, simplifying the dashboards, optimising KPIs and data visualisation.
Reinvent the product to meet the goals and needs of the main user personas and provide a tailored data-visualization experience.
First, we define a clear user persona, with their role, specific goals and needs. Goals are larger, strategic tasks, while needs are more tactical and focused.
You can obtain this information from user interviews, website pop-up questionnaires, from a company’s sales and customer-success teams, among other sources and methods. We then rank goals and needs based on their complexity, time for execution, and impact.
Pain points have pain relievers, while opportunities have gain creators.
Each prioritized need will have one or more solutions attached to it, which will eventually translate into views and features in our dashboard.
Top features should consider both user and business priorities.
By studying the impact of potential solutions on end users and on the client’s organization, we make sure that the most relevant and actionable features come out first.
It’s very important to listen to all stakeholders - particularly the development team - during this feasibility assessment. We find it useful to spread features across different versions or releases of the product, so that only top one or two needs are addressed in the MVP.
We believe every product should be build with it’s future in mind. Products entirely built on a Modular Design Systems, allow businesses to significantly reduce development and operational costs, and focus their time and budgets on other important tasks.
First, we define a clear user persona, with their role, specific goals and needs. Goals are larger, strategic tasks, while needs are more tactical and focused.
Pain points have pain relievers, while opportunities have gain creators.
First, we define a clear user persona, with their role, specific goals and needs. Goals are larger, strategic tasks, while needs are more tactical and focused.
Each prioritized need will have one or more solutions attached to it, which will eventually translate into views and features in our dashboard.
We believe every product should be build with it’s future in mind. Products entirely built on a Modular Design Systems, allow businesses to significantly reduce development and operational costs, and focus their time and budgets on other important tasks.